Support

We welcome your inquiries. To help us serve you efficiently and effectively, please contact us per the methods described below.

Do not send any documents containing PII or PHI in your requests. If a support request requires transmitting documents to us to enable us to help you, we will provide you with a secure channel for sending the documents.

• For questions around pricing or getting started, please contact us at support@philterd.ai.
• For account or billing questions, please contact us at support@philterd.ai.
• For technical questions, such as for assistance creating advanced redaction policies, please contact us at support@philterd.ai.
• For all other questions, please contact us at support@philterd.ai.