FAQ
What is Philterd Data Services?
Philterd Data Services is a collection of data capabilities related to the identification and protection of PII, PHI, and other sensitive information. With Philterd Data Services, you can upload text, documents, and datasets for redaction and risk assessment.
Philterd Data Services is more than just a data redaction service. It is a platform designed to help you redact, manage, and understand your data containing PII and PHI.
What can Philterd Data Services do for me?
Philterd Data Services can help you protect the PII and PHI in your text, documents, and datasets. You can upload documents and datasets and have the PII and PHI redacted from them. You can perform risk assessments on documents. Redaction, risk assessments, and other features of Philterd Data Services are highly customizable and configurable.
How does Philterd Data Services use my data?
We do not use your data for any other purpose than to perform redaction and risk assessments.
We do not share or sell your data with any third parties.
We do not use your data to train AI or machine learning models.
We do not use your data for any other purpose.
For more please see our Privacy Policy.
Are my uploaded documents shared with anyone else?
No. All redaction operations are performed on our servers. We do not use any external, third-party services for redaction operations. You documents are not transmitted to any external services. The AI capabilities utilized by Philterd Data Services were developed in-house. We believe this is a strong differentiator between Philterd Data Services and similar services.
For more please see our Privacy Policy.
What types of documents can be redacted?
- PDF documents
- Word documents
- Text files
Note that PDF documents must be text documents and not scanned images. An easy way to tell the difference is to see if you can highlight text in the document. If you can, it is a text PDF document.
How much does Philterd Data Services cost and how is it billed?
Philterd Data Services is billed monthly. The pricing is based on a flat monthly fee, plus usage-based pricing. Please see Pricing for details on the current pricing. Philterd Data Services requires a credit card to sign up and is currently the only supported method of billing.
Why does the pricing include a monthly fee in addition to the usage-based pricing?
The monthly fee covers our expenses for storing your documents and the bandwidth needed to download them. It also covers features without usage-based pricing, such as the redaction ledgers and contexts.
Is Philterd Data Services HIPAA certified?
There is not a "HIPAA certification" awarded to companies. Instead, organizations can demonstrate compliance through training, risk assessments, and implementing safeguards. We use all three methods. Our staff is small and all have been through extensive HIPAA training. We employ risk assessments that analyze our software's configuration and code. We use industry-standard best practices for sensitive information to implement safeguards.
Is Philterd Data Services HIPAA compliant?
Yes, Philterd Data Services is built to satisfy all aspects of HIPAA as it pertains to electronic PII and PHI. This includes using encryption of information at rest and in transit. All documents and document metadata are encrypted. For more information on the security measures applied, see Security.